Dell users face an issue when laptop headphones are not able to work properly and user’s look for Dell support experts. One can follow these given steps to fix this problem.
Direction to follow:
Process: 1 Set your headphone as default device
First, plug the headphone to your computer; it might be possible that your device is not set as default device automatically. You need to set this as your default device.
Press Win + X (Windows key and X key) together, then navigate to control panel from the opened menu.
Now go to view by “Category” option and there you have to press on “Hardware and Sound” and then click “Sound”
After that, choose headphones and you have to click on “Set as default” from its bottom.
In many cases, you won’t find this headphone option but speakers/headphone. In this case, you need to choose “Set default” button from its bottom and click “OK” button.
Process: 2 Update Audio Driver
First, you have to download and install Driver easy button.
Next, you have to run driver easy and press Scan now, this driver easy will scan your computer and identify the problems with your drivers.
You have to click on update button that is just next to audio driver to automatically download and install the right edition of this software. There is another option, where you can click on “update all” to automatically download and install the right edition of the drivers that are missing or outdated on your device.
Process: 3 change the settings in the Realtek HD Audio Manager
Note: Remember this process works only when you have install Realtek HD Audio Manager that comes with Realtek audio drivers.
First, you have to open Realtek HD Audio Manager and then you have to click on a small folder icon from the upper right side of your screen.
You need to check mark a box that is just next to “Disable front panel jack detection” and then finally click “OK” button.
Process: 4 Uninstall IDT audio device
Note: keep in mind this process works only when you have installed IDT audio device
First, you have to go to Device Manager, now navigate to “Control Panel” in the pop-up menu.
Now you have to click on view by large icons and after that, you have to press on “Programs and Features”.
Now you have to uninstall IDT Audio Driver from the list and next restart your computer.
Once you follow these steps, you are able to resolve this situation. If you need any help then make a call on Dell technical support Australia 1-800-921-785.
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